Privacy Policy
Last updated: October 1, 2026
Draft for legal review. Have a US attorney review this policy before the site goes live. Remove this box after review.
Who we are
[Legal business name], doing business as Penwood Press ("we", "us"), 4633 Coit Rd, Suite 340, Frisco, TX 75035. Contact: hello@penwoodpress.com.
What we collect
- Details you give us: your name, email, phone number, information about your book, and any files you send.
- How you found us: advertising and campaign details that arrive with your visit, such as a Google Ads click identifier and campaign names.
- Basic site data: pages visited and device type, collected through cookies and similar tools from our analytics and advertising providers.
How we use it
- To reply to your request and schedule your roadmap call.
- To prepare proposals and deliver the services you choose.
- To understand which advertising brings people to us, so we spend wisely.
- To call or text you only if you gave consent on our form. You can reply STOP to any text or ask us to stop calling at any time.
Who we share it with
Service providers who help us run the business, such as website hosting, form handling, email, customer records, payment processing, analytics and advertising (for example Google). They may use your information only to provide their services to us. We do not sell your personal information.
Your manuscript
Anything you send us about your book is used only to advise you and deliver your project. You keep all rights to your work.
Your choices and rights
You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing hello@penwoodpress.com. We reply within 30 days. Depending on your state, you may have additional rights. [Attorney to confirm state specific wording, for example California.]
How long we keep it
We keep inquiry details for up to 24 months after our last contact with you, unless you ask us to delete them sooner. We keep project and payment records for as long as tax and legal rules require, usually 7 years.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
We will post any changes on this page with a new date.